Privacy Policy

1. Summary for Users

We've written this Privacy Policy in plain English to help you understand how we protect your information.

• Your data is yours. We never sell or share your information for advertising. Everything you store with us stays encrypted and private.
• Service Purpose: We use your data only to provide the service. We securely store your information and, if you become inactive, deliver a Data Package to your nominated person(s) as you've configured.
• You stay in control. You can update, export, or delete your data at any time. We retain it only as long as necessary — normally up to 12 months after nominee notification or account closure.

2. Introduction

SuccessionKeeper Ltd ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our application, website, and related services (the "Service").

SuccessionKeeper allows users to securely store financial account details and nominate trusted individuals ("Nominees") to receive a Data Package of that information if the user becomes inactive or unresponsive.

We are the "data controller" for information you provide directly to us.

3. Information We Collect

We collect and process the following types of personal data:

4. How We Use Your Data

We process your personal data based on the following:

• To Provide the Service: Maintain your account, securely store information, and facilitate the Check-In process.
• Nominee Delivery: Facilitate the notification of the Primary Nominee and the subsequent delivery of the Data Package to all Nominees if inactivity is confirmed.
• Operations: Manage subscriptions and respond to support requests.
• Improvement: Improve performance and security through analytics and diagnostics.
• Compliance: Comply with legal obligations such as fraud prevention and tax compliance.

5. Sharing Your Data

We only share personal data when necessary. We never sell or rent your personal data to advertisers.

6. Data Protection & Global Privacy

While SuccessionKeeper Ltd is a UK entity, we aim to respect privacy rights globally, including compliance with:

• UK GDPR and EU GDPR (Europe/UK)
• The Privacy Act 1988 (Australia)
• PIPEDA (Canada)
• LGPD (Brazil)
• Applicable US State Privacy Laws (e.g., CCPA/CPRA)

International Data Transfers: By using the Service, you acknowledge that your data will be stored on UK-based servers. For users in jurisdictions requiring explicit consent for cross-border transfer (such as Brazil and Russia), you expressly consent to the transfer of your data to the United Kingdom.

7. Data Retention

• Active Users: Data is retained for the life of the account.
• Account Closure: Following closure, backups and logs may be retained for up to 90 days for disaster recovery and legal compliance.
• Post-Release: Where a Data Package has been released to Nominees, data will be retained for up to twelve (12) months to ensure download integrity, then permanently deleted or anonymised.

8. Accuracy of Information and User Responsibility

You are solely responsible for ensuring that all personal data and vault information you provide to SuccessionKeeper — including your own account details, the contact information of your Primary Nominee, and the details of all other Nominees — is complete, accurate, and up to date.

SuccessionKeeper Ltd does not verify the accuracy or currency of user-entered data. We are not responsible or liable for any loss, delay, or failure of the Service (including the failure to deliver a Data Package) that results from:

• The inclusion of incomplete, incorrect, or outdated information;
• Your failure to update such information when changes occur; or
• Any actions or decisions made by Nominees or third parties relying on inaccurate information provided by you.

9. Security and AI Protection

Your data security is our top priority.

10. Legal Bases for Processing

We process data only when a valid legal basis applies:

• Consent: When you authorize us to access account information. You may withdraw consent at any time.
• Contractual Necessity: Required to provide the services you request (e.g., creating your account).
• Legal Obligations: Necessary to comply with regulatory requirements like anti-money laundering.
• Legitimate Interests: To maintain the security and integrity of our services, provided these are not overridden by your rights.

11. Legal Matters & Business Transfers

12. Your Rights

Under the UK GDPR, you have the right to access your data, correct inaccuracies, request deletion ("right to be forgotten"), restrict processing, and request a copy of your data in portable form.

Requests should be sent to support@successionkeeper.com.

Final Legal Release — February 2026 (Privacy Policy)